After reading hundreds of business strategy articles and biographies of many successful people I have concluded that the best strategy that serves many great leaders is actually straightforward: Select the right team Challenge your team to develop an aggressive but S.M.A.R.T Plan of Action Provide the right setting and KPI in place to ensure they […]

5 Quick and Easy Ways to Help Your Suppliers Better Support You We recently had the pleasure of attending a Marine Machines Association (MMA) event that was graciously hosted by Electric Boat. This informational was greatly attended, as it covered various challenges that the Navy, Shipbuilders, and the Supply Base are facing. Terminology often associated with […]

EMS Is a fast-growing dysfunctional business practice.   On a recent project, we realized that the company holds an average of 312 meetings a month. As we observed some of these meetings, we quickly noticed that participants engaged in what is known as Circular Conversations.   Circular Conversations refer to lengthy debates that that do not develop or progress; the […]

As a frequent flyer, there is a level of customer service that is expected in the air. The courtesy of stewards, attentive to the needs of the passengers, can constitute what makes for a pleasant flight. Unfortunately, it has been my experience that effective customer service is becoming difficult to come by and it is […]

As a management consultant, the first question I am usually asked is how much I know about a particular industry. My answer is always the same: Not nearly as much as my clients.   I explain that I don’t take a project to teach my client how to make ice cream, print boxes, or produce whatever […]

Pay for results, NOT ideas or recommendations. Meet the installation/implementation team. Take time to qualify and quantify the goals and objectives of the project. ROI is important, but do not make it the cornerstone of the project. Expect a mix of tangible and intangible benefits. Morale cannot be measured by numbers, but know it is […]

Add Excessive Meeting Syndrome (EMS) to your Business Glossary EMS Is a fast-growing dysfunctional business practice. On a recent project, we realized that the company holds an average of 312 meetings a month. As we observed some of these meetings, we quickly noticed that participants engaged in what is known as Circular Conversations. Circular Conversations […]

Is Your Company Cost or Schedule Driven? A company’s priorities are a testament to its culture.  Many can narrow down their driving focus to one of two concepts: cost or schedule.  When an organization is driven by cost, the main goal is to keep internal costs from moderate to below average.  Other companies may find […]